5 Signs Indicating “It’s Time to Change Your Packaging Supplier”

The difference between the first and the third or fourth order can be significant when dealing with an unreliable supplier. Therefore, what signs indicate that it’s time to change your packaging supplier? Let’s go through five signs with Haplast in this article.

Ending a partnership with a supplier you’ve worked with for years is never easy. However, if they exhibit any of the five signs below, your business should seek a new partner to ensure a stable and quality supply

Incomplete Orders

If your business frequently receives incorrect quantities, experiences errors in design, or encounters quality issues with packaging, it might be time to switch to a new packaging supplier. This indicates that their quality control processes are not up to par. A reputable packaging supplier prioritizes customer interests, maintaining trust and meeting all requirements without common mistakes like design errors, material issues, or quantity discrepancies.

Low-Quality Products

Low-quality products are a serious red flag that a business should pay attention to. The quality of your products directly affects your business’s reputation with end-users. If your orders consistently contain subpar products—prone to tearing, unclear printing, etc.—it’s time to seek a more reliable packaging supplier who can deliver consistently high-quality products.

Price Increases

If your business constantly negotiates prices with the same supplier, it’s a sign that they are trying to boost profits through tactics such as imposing minimum order quantities or requesting increased order frequency. A trustworthy packaging supplier will not unexpectedly increase prices, and all terms should align with the pre-established contract.

Difficulty Placing New Orders

The fourth sign that your business should consider changing your packaging supplier is if you encounter difficulties when placing new orders. If the supplier doesn’t allocate enough time for consultation or discussing your order requirements, it’s a strong indication that you should seek a more efficient and customer-oriented supplier.

Unprofessional Customer Service

To determine whether it’s time to change your packaging supplier, assess your interactions with their customer service. If your business faces challenges with orders, do they promptly address and resolve the issues? If they are unwilling to provide good service or consistently decline requests for assistance, it’s a clear signal that it’s time to find a new supplier.

Choosing a reliable packaging supplier not only ensures product quality but also helps your business save costs by receiving better products and services.

With almost 20 years of experience in manufacturing and exporting packaging to over 80 countries worldwide, Haplast is confident in providing high-quality packaging and services to our customers. 

Haplast produces and supplies various products such as food bags, trash bags, reusable bags, shopping bags, biodegradable bags, etc. Each year, Haplast produces over 54,000 tons, serving 80 countries, including challenging markets like Japan, Europe, the United States, Canada, Germany, and Spain, etc.

We take pride in being one of the few businesses in Vietnam to receive seven international certifications in the packaging manufacturing industry, including JIS (Japanese Industrial Standards), FDA (United States Food and Drug Administration), BRC (British Retail Consortium), BSCI (Business Social Compliance Initiative), GRS (Global Recycled Standard), SGS (Société Générale de Surveillance), and ISO 9001:2015.

These certifications obtained by Haplast over the years are evidence of our efforts and contributions to the packaging industry.

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